Customer Service Executive

by | May 22, 2026

Job Overview:

We are looking for a dedicated and customer-focused Customer Service Executive to join our team. The ideal candidate should possess good communication skills, basic English knowledge, and the ability to handle customer interactions professionally. This role mainly involves telecalling, customer follow-ups, and maintaining strong client relationships.

Position Details:

  • Job Role: Customer Service Executive
  • Location: Vapi
  • Preferred Candidate: Female
  • Experience Required: 1–2 Years

Key Responsibilities:

  • Handle telecalling and communicate with customers professionally
  • Explain company services and assist clients with inquiries
  • Generate and follow up on leads through calls and communication
  • Maintain healthy customer relationships and provide support
  • Coordinate with internal teams for smooth customer service operations
  • Update daily call reports and maintain customer records accurately

Skills Required:

  • Good communication and interpersonal skills
  • Basic English speaking and understanding skills
  • Confidence in handling customer calls
  • Basic computer knowledge
  • Ability to work in a team environment

Qualification:

  • Any Graduate / Relevant Experience Preferred

Why Join Us?

  • Professional and supportive work environment
  • Opportunity for career growth and skill development
  • Exposure to customer handling and business communication
  • Performance-based growth opportunities

Senior Web Developer

by | Jan 18, 2025

Job Overview:

We are seeking an experienced Senior Web Developer with a strong background in designing and developing industrial and corporate websites. The ideal candidate will have expertise in creating visually appealing, user-friendly, and responsive websites tailored to meet the needs of corporate clients and industrial businesses. This role requires a combination of technical proficiency, creative problem-solving, and a deep understanding of corporate branding and industry-specific web design.

Key Responsibilities:

  • Website Development and Design:
    • Develop and maintain industrial and corporate websites that reflect the client’s brand identity.
    • Create user-centric, responsive, and visually compelling designs.
    • Optimize websites for speed, performance, and cross-browser compatibility.

Qualifications:

  • Education:
    • Bachelor’s or Master’s degree in Computer Science, Web Development, or a related field.
  • Experience:
    • 3+ years of experience in web development, particularly in the corporate and industrial sectors.
    • A portfolio showcasing responsive, corporate, or industrial website designs.
  • Technical Skills:
    • Proficiency in HTML5, CSS3, JavaScript, and frameworks like React.js, Vue.js & Next.js
    • Strong knowledge of back-end technologies such as Node.js or Python Django.
    • Experience with databases like MySQL, PostgreSQL, or MongoDB.
    • Knowledge of SEO principles and web analytics tools (Google Analytics, Search Console).
    • Understanding of DevOps practices, version control (Git), and CI/CD pipelines.
  • Soft Skills:
    • Strong communication and interpersonal skills for client interactions.
    • Ability to handle multiple projects and meet deadlines.
    • Analytical mindset with excellent problem-solving skills.

Why Join Us?

  • Opportunity to work on high-impact corporate and industrial projects.
  • Collaborative environment that fosters innovation and creativity.
  • Competitive compensation and benefits package.
  • Professional development opportunities and access to the latest tools and technologies.

 

Business Development Executive (IT Sales)

by | Mar 26, 2024

 

Full Job Description:

Designation: Business Development Executive (IT Sales)
Company: Xira Infotech
Location: Vapi, Gujarat
Work Days: Monday-Saturday
Work Time: 9:30 AM – 6:30 PM

About Xira Infotech:

Xira Infotech is a leading digital marketing agency with a strong focus on IT services. We specialize in providing comprehensive digital solutions and software development services to businesses, leveraging cutting-edge technologies and strategic marketing techniques to enhance their online presence and drive growth.

Position Overview:

Xira Infotech is seeking a motivated and results-driven IT Sales Executive to join our team. The ideal candidate will have at least 2 years of experience in IT sales, preferably in the digital marketing or software development industry. This role offers an exciting opportunity to contribute to the growth and success of our company while honing your skills in sales and client management.

Key Responsibilities:

– Identify and prospect potential clients through various channels such as cold calling, email outreach, networking events, and social media platforms.
– Conduct research to understand the needs and pain points of prospective clients, and tailor solutions to meet their requirements.
– Develop and maintain strong relationships with clients, acting as a trusted advisor and strategic partner in their digital marketing and IT service initiatives.
– Collaborate with internal teams to develop customized proposals and presentations that effectively communicate the value proposition of Xira Infotech’s services.
– Negotiate contracts and pricing agreements with clients, ensuring mutually beneficial terms for both parties.
– Achieve and exceed sales targets and KPIs set by the management team, consistently driving revenue growth for the company.
– Stay updated on industry trends, market dynamics, and competitor activities to identify new business opportunities and stay ahead of the curve.
– Provide regular reports and updates on sales activities, pipeline progress, and client feedback to the management team.

Qualifications:

– Bachelor’s degree in business administration, marketing, or a related field.
– Minimum of 2 years of experience in IT sales, business development, or client management, preferably in the digital marketing or software development industry.
– Proven track record of meeting or exceeding sales targets and KPIs.
– Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
– Excellent negotiation and persuasion skills, with a results-oriented mindset.
– Self-motivated and proactive approach to sales, with the ability to work independently and as part of a team.
– Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce, HubSpot).
– Willingness to work flexible hours and travel as needed.
– Knowledge of digital marketing trends, SEO principles, and software development processes is a plus.

Join Xira Infotech and be part of a dynamic team that is shaping the future of digital marketing and IT services. If you have a passion for sales and a drive to succeed, we want to hear from you! Apply now by sending your resume and cover letter to:

Email: hr@xirainfotech.com
Phone: 9824977734 / 9726813969

Performance Marketing Specialist

by | Mar 15, 2024

Performance marketing Specialist

Job Title: Performance Marketing Specialist
Company: Xira Infotech
Location: Vapi, Gujarat
Experience:  2+ Years

About Xira Infotech:

Xira Infotech is a dynamic digital marketing agency with a focus on software development, dedicated to helping businesses thrive in the digital landscape. Our team combines creativity, technical expertise, and strategic thinking to deliver innovative solutions that drive results for our clients.

Performance Marketing Specialist Job Description:

We are seeking a talented and experienced Performance Marketing Specialist to join our team in Vapi, Gujarat. As a Performance Marketing Specialist at Xira Infotech, you will be responsible for developing, implementing, and optimizing digital marketing campaigns across various channels to drive measurable results and achieve our clients’ business objectives.

Performance Marketing Specialist Job Responsibilities:

  1. Develop and execute performance marketing strategies to drive website traffic, increase lead generation, and improve conversion rates.
  2. Plan and manage online advertising campaigns across platforms such as Google Ads, Facebook Ads, LinkedIn Ads, and other relevant channels.
  3. Conduct keyword research, ad copywriting, and A/B testing to optimize campaign performance and ROI.
  4. Monitor and analyze campaign performance metrics, including CTR, CPC, CPA, and ROAS, and provide actionable insights and recommendations for improvement.
  5. Collaborate with the creative team to develop engaging ad creatives, landing pages, and other digital assets.
  6. Stay updated on industry trends, best practices, and emerging technologies in performance marketing and digital advertising.
  7. Work closely with clients to understand their business goals, KPIs, and target audience, and tailor marketing strategies accordingly.
  8. Track and report on campaign performance, budget utilization, and ROI to stakeholders on a regular basis.

Performance Marketing Specialist Requirements:

  1. Bachelor’s degree in Marketing, Advertising, Business, or a related field.
  2. Minimum of 2 years of experience in performance marketing, digital advertising, or related roles.
  3. Proficiency in Google Ads, Facebook Ads Manager, LinkedIn Ads, and other digital advertising platforms.
  4. Strong analytical skills and ability to interpret data to drive decision-making and optimize campaigns.
  5. Excellent communication skills and ability to collaborate effectively with cross-functional teams and clients.
  6. Self-motivated and results-oriented, with a passion for staying ahead of industry trends and best practices.
  7. Prior experience in software development or technology-related industries is a plus.

Work Schedule:

– Monday to Saturday, 9:30 AM to 6:30 PM

Join us at Xira Infotech and be part of a dynamic team that is passionate about delivering innovative digital marketing solutions. If you have a proven track record of driving results through performance marketing and are looking for a new challenge, we’d love to hear from you! Apply now with your resume and cover letter.

Inside Sales Representative

by | Mar 13, 2024

InsideSale Representative

Job Title: Inside Sales Representative

Company: Xira Infotech – A Digital Marketing Agency

Work Hours: 9:30 AM to 6:30 PM, Monday to Saturday

 

Job Description:

As an Inside Sales Representative at Xira Infotech, you will be responsible for generating leads and promoting our digital marketing services to businesses across various sectors. You will play a crucial role in expanding our client base and fostering long-term relationships with prospective clients.

Key Responsibilities as Inside Sales Representative:

  1. Lead Generation: Initiate outbound calls to potential clients to generate interest in Xira Infotech’s digital marketing services.
  2. Client Outreach: Conduct targeted outreach campaigns via phone calls to businesses of all categories, effectively communicating the benefits of our services.
  3. Product Knowledge: Maintain a thorough understanding of Xira Infotech’s digital marketing offerings, including SEO, SEM, social media marketing, content marketing, and website development.
  4. Qualification of Leads: Qualify leads based on their requirements, budget, and readiness to engage in digital marketing services.
  5. Relationship Building: Build rapport with prospects, understand their business needs, and tailor our services to meet their specific requirements.
  6. Appointment Setting: Schedule appointments for the sales team with qualified leads, ensuring a smooth handover of information and expectations.
  7. Follow-up: Follow up with leads through email or phone to nurture relationships and move them through the sales funnel.
  8. Database Management: Maintain accurate records of all interactions with prospects and update the CRM system with relevant information.
  9. Achievement of Targets: Meet or exceed monthly and quarterly targets for lead generation and conversion.
  10. Feedback Loop: Provide valuable feedback to the sales and marketing teams regarding the effectiveness of messaging, lead quality, and market trends.

Inside Sales Job Requirements:

  • Proven experience in sales or a similar role, preferably in the digital marketing industry.
  • Excellent communication skills with a persuasive and confident demeanor.
  • Ability to effectively engage with decision-makers and key stakeholders.
  • Strong negotiation and objection-handling skills.
  • Results-driven mindset with a focus on meeting and exceeding targets.
  • Proficiency in using CRM software and other sales tools.
  • A self-motivated individual with a positive attitude and a willingness to learn and adapt.
  • Bachelor’s degree in Marketing, Business Administration, or related field preferred.

Join our dynamic team at Xira Infotech and contribute to our mission of empowering businesses through innovative digital marketing solutions!